Order and Shipping

We are working with limited resources, Dispatch of the product may take around 5-15 days, Sorry for the inconvenience.

This website is only for shipping in India, For International shipping, Please visit www.hemantandnandita.com .

  • Once the payment for the order has been credited in our account, we will send you a confirmation email and SMS of Order Receipt.
  • After Order Confirmation, we will process the order in three business days and send you tracking details.
  • Orders are packed and shipped between Mondays to Friday, excluding public holidays. In case any order is placed on Saturday, Sunday or any public holiday, the same will be processed and shipped within three business days.
  • To avail free shipping worldwide, minimum checkout value should be USD 400.
  • We ship orders through various third party logistic service providers (“Logistic Partner”). The cost of shipping is calculated and included in the price displayed at the time of checkout.
  • Order once submitted can be cancelled within 24 hours. Refund will be provided in customers account directly.
  • Please fill the RETURN FORM within 24 hrs for transfer to your account. If you failed to fill the form within 24 hrs. Refund for the amount shall not be possible.
  • If for any reason, If we are not able to ship the goods within 10 days of placing the order, OR if (You do not receive tracking details within 10 days of placing the order ) in that case Customer can cancel the order and we will refund the amount directly into your account.
    Please fill the FORM to cancel the order. This does not apply on Preorders/ Made to order.
  • If the shipping/delivery address provided by you is inaccurate or incomplete, in that case the delivery of the order may be delayed.
  • We do free shipping all over India through DTDC Courier. You can track your order on website by clicking on track your order in the help section.
  • We ship orders through third party logistic service providers ("Logistic Partner"). The cost of shipping is included in the price displayed at the time of checkout.
  • If you are not available at the time of the delivery of the order, the DTDC will take the order back and mark it as not delivered and will try again as per their schedule. You can also contact your local DTDC Office and reschedule the delivery. As soon as logistic partner handover the shipment to consignee the risk of Loss /Damage of product is on the customer’s account.
    For further any query you can contact us at QUERY FORM
  • The prices mentioned on the website are inclusive of GST. No taxes to be paid other then the prices mentioned on the website.

Payment Policy

Once you reach checkout, the website will reflect the final price of your order. Price is inclusive of the shipping charges and the applicable GST.

Your order will be confirmed once your payment is completed. Transaction processing is based in India, We provide you the following payment options on the Website:

  1. Debit or Credit Card
  2. Google Pay;
  3. Net Banking;
  4. Wire Transfer
  5. Paypal

Once you have selected the payment mechanism, you shall be redirected to a third party online payment gateway service provider, wherein you will be required to transact the payment of the price reflected at the time of checkout, inclusive of all costs and taxes.

In case your payment has been declined due to any reason, you may contact your bank or us at QUERY FORM